REFUND POLICY
To arrange a refund/return please call us on 02 9785 6038 or email us on returns@mylittleroom.com.au. Our returns policy is set out below:
I received my parcel and I have changed my mind
If you have had a change of mind; please let us know within 14 days and we will provide you with a Returns Number. In order for us to process your refund, you will need to return the item in its entirety in its original unopened packaging with a copy of your proof of purchase. Please note that the return postage is at your expense.
Once we receive the item, we will confirm its condition with you and process the refund for the item price only, we will not refund postage. Your refund will be processed within 2 business days (please allow 3 to 5 business days for the funds to clear into your account). The refund will be processed to your original method of payment.
Please note that we do not offer change of mind refunds on any sale items.
My item is damaged or faulty
If you receive your parcel and an item is either damaged or faulty please let us know within 7 days, we will provide you with a Return Number and pay for the return postage. You will have the option of receiving a replacement item or receiving a full refund including the postage; if you choose to have a refund the refund will be processed to your original method of payment. Once we have received your return, your refund will be processed within 2 business days (please allow 3 to 5 business days for the funds to clear into your account).